Payment terms:
Net 30 days.
Prices:
ALL PRICES are subject to change without notice. All prices are excluded of all applicable taxes. Written conrmation must accompany all orders or changes.
All units
are supplied without lamps or accessories/options and are priced accordingly unless otherwise specically noted in our price/data sheets.
Minimum billing
- Minimum acceptable value of an order will be $100 for all of Canlyte brands.
- Minimum billing will be $100 for all products and/or replacement parts.
Packing
Unless otherwise stated on the quotation, prices include standard packing for domestic shipping only.
Hold orders
Orders entered as "hold for approval" or "delivery date to be advised", will not be activated unless they contain a release date. Production and procurement of components will be delayed until firm release dates are given in writing.
Cancellations
No order may be cancelled without prior written consent, or without payment for work performed. If an order is cancelled after shipment or if delivery is refused at destination, all warehousing, delivery and return costs will be charged to the distributor. No cancellations on specials.
Quotations
Written quotations are valid for a period of 30 days only. Canlyte reserves the right to withdraw any quotation prior to its formal acceptance. All quotations on equals are subject to approval after submission of approval drawings. We cannot guarantee approval although every care is used in quoting alternate products. Quotations are based on complete shipments at one time or in truckload quantities unless otherwise stated in writing on our quotations. Acceptance of all orders is subject to Head Oce approval. All quotations and all agreement of delivery dates are subject to the risks of strikes, labour stoppages, fires, casualties and any other beyond our control.
Price protection policy
All orders requested for delivery within a six month period will have price protection for that period only. Orders requested for delivery later than six months of the received order date will require special approval of Canlyte to be accepted, and must be covered on the original quotation.
Transportation
Shipments are F.O.B. our plant, our warehouse or supplier's location.
Stock and Project Orders
- Freight prepaid on orders with a minimum value of $2,500 will be accepted.
Any shipments below these values will be collect or when specified, prepaid and charged. Selection of carrier on prepaid shipments shall be at the discretion of Canlyte with charges allowed to the distributors nearest railway freight station except Yukon, Northwest Territories, Nunavut, Labrador and Northern Regions for which actual freight charges will be levied. Orders for direct shipment to job sites will be accepted provided destination is within the distributor's normal trading area, which will be a maximum radius of 75 kilometers from the branch location. Additional costs incurred for requests relating to specialized transportation vehicles will be added at invoicing.
Damage claims
Our packaging is regularly inspected and approved by the Transportation Authorities. The carriers assume responsibility for both apparent and concealed damages sustained in transit. The Title passes to the Purchaser upon delivery by us to the carrier. It is the responsibility of the customer to inspect and check any material upon receipt. Any visible shortages and/or damages concealed or otherwise should be noted on the truckers PRO bill and a claim filed within the prescribed period dictated by the carrier. Failure to enter a claim within the prescribed limits of the carrier can nullify any such claim, and does not obligate Canlyte to accept any claims.
Return material policy
- 1. Minimum value for a return must be $300.00.
- 2. All returned material must be accompanied by a "return goods authorization". Any merchandise returned unaccompanied by this authorization will be refused. The RGA is only valid for 60 days.
- 3. Application for return authorization must be on the proper Canlyte form accompanied by original P.O. # and invoice #.
- 4. Materials must be returned in the original factory sealed cartons in sellable condition.
- 5. Returns must be made "freight prepaid" to Canlyte and FOB destination.
- 6. All materials returned are subject to inspection. No credit will be issued for unusable or damaged materials.
- 7. Shipments containing items other than those authorized on the RGA will result in refusal of complete shipment.
- 8. Only regular items in the current line are returnable, no discontinued or special items will be accepted.
- 9. Credit will be issued at original invoice price and handling and restocking charges will be applied.
Short shipments
Requests for short shipments must be made within 5 days of receipt.
Repairs
- 1. Numbers 2 and 3 above are also necessary on all requests for repairs.
- 2. Materials must be shipped "freight prepaid" to Canlyte, repaired material will be returned "freight collect" to the customer.
- 3. Any repairs done by unauthorized persons void all warranties.
Guarantee
Canlyte products are tested and/or inspected prior to being packed for shipment and are guaranteed from defect in manufacture for the stated periods of: Stonco 1 year, Keene 3 years, Widelite 7 years, Lightolier 2 years and CFI 2 years from the date of manufacture or shipment from the Canlyte facility (whichever period you can substantiate).
Our guarantee is only valid when Canlyte products are installed properly, operated at rated voltage and under normal use and conditions. Canlyte, at their discretion, will either repair or replace any properly installed Canlyte product which fails under the guidelines of this guarantee provided it is returned to the factory, transportation prepaid and our inspection determines it to be defective. When customary minor assembly or corrective adjustments are involved, it is the contractor's obligation to make necessary corrections or adjustments. This guarantee covers Canlyte products manufactured by Canlyte and does not extend to transportation or labor charges; nor does it apply to any other products of another manufacturer used in conjunction with Canlyte products.
Lamps included in Canlyte products are not covered by this guarantee as they are covered by the lamp manufacturer's warranty. Canlyte covers its standard paint finishes under this guarantee. Other finishes applied at the request of the customer are not covered under this guarantee. No other guarantee, expressed or implied exists beyond that included in this statement.
Battery Units
- Chargers carry a complete one year warranty.
- Batteries carry a complete one year warranty with an additional 9 years pro-rata*.
*Replacement fuses and lamps are not included in the warranty.
All warranties are subject to proper re-charging within six months of shipping date, yearly full discharge cycle, proper installation, proper maintenance and normal operating conditions. All warranties are subject to the repair and/or replacement of parts or equipment, which upon examination at our plant, are determined to be defective and in our judgment are subject to repair or replacement under warranty.
CSA/CUL approval
Ballasts, lamp holders, starters etc. are labeled separately. Complete units carry a CSA/CUL approval label.
Fixture dimensions
are subject to change without notice, consult factory for verification.
Lead times
All delivery information provided at time of quotation is standard lead time only. Actual deliveries are subject to conditions prevailing at time of order placement or receipt of approval and releases. Canlyte assume no responsibility for failure to meet promised dates or delays caused by freight carriers.
Catalogue errors
Every effort is made to avoid errors in catalogues, price sheets and other data. We will not accept responsibility or labour charge backs in connection with errors of measurement, prices, descriptions, etc. Possession of a price catalogue and buyer's guide is not in itself an offer to sell.
Special items
On special fixtures not listed in our current price list, we reserve the right to quote and sell only to the distributor who assisted the company in the development of the business for a specific customer. Orders for special items are not cancelable except on payment for work performed and expenses incurred.
Limitation liability
Not withstanding any other provision in this contract or any applicable statutory provision, Canlyte shall not be liable for special or consequential damages or damages for loss of use arising directly or indirectly from any breach of this contract, fundamental or otherwise or from any tortuous acts or omissions of their employees or agents and in no event shall the liability of the company exceed the unit price of the product.